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Common implementation questions and escalation guidance.

Last updated: 2026-03-24

Is there a sandbox?

Yes. Start with sandbox for schema and workflow validation, then promote to production keys.

What should be logged for troubleshooting?

Capture request id, endpoint, transaction id, error code, and retry attempt number.

How do we escalate blockers?

Use /contact for implementation support and include correlation IDs when available.

Where to get rollout help?

Use /contact for architecture and production launch planning.

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